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Secure Dispatch & Delivery Engine

Refract Logic Product Suite

REFRACT Delivery™

Batch Dispatch Orchestration & Secure External Delivery

REFRACT Delivery extends the REFRACT Platform with batch document dispatch orchestration, secure external delivery, protected access links, and verifiable delivery chains. It handles both high-volume dispatch operations and individual secure delivery, all under tenant control.

REFRACT Delivery™

Dispatch & Delivery Infrastructure for the Verifiable Enterprise

Batch Dispatch Orchestration

Orchestrate high-volume document dispatch operations with priority routing, queue management, and per-recipient delivery tracking across the rendering pipeline.

Secure External Delivery

Deliver documents outside your organization boundary while keeping documents encrypted in transit and at rest, access tenant-controlled, and an audit trail for every recipient interaction.

Protected Access Links

Generate time-limited, permission-scoped access links that keep documents secure while enabling stakeholder review without requiring recipient accounts.

Access & Download Auditing

Capture comprehensive access logs including who accessed, viewed, and downloaded, along with timestamps, all cryptographically signed and recorded in an append-only audit trail.

Dispatch & Delivery Infrastructure for the Verifiable Enterprise

Product capabilities

REFRACT Delivery bridges internal document generation with external stakeholder access, providing batch dispatch orchestration for high-volume scenarios and secure individual delivery with controlled access, audit trails, and proof of delivery.

Batch Dispatch Orchestration

Orchestrate high-volume document dispatch operations with priority routing, queue management, and per-recipient delivery tracking across the rendering pipeline.

  • Batch job orchestration
  • Priority routing
  • Per-recipient tracking

Secure External Delivery

Deliver documents outside your organization boundary while keeping documents encrypted in transit and at rest, access tenant-controlled, and an audit trail for every recipient interaction.

  • Encrypted in transit and at rest
  • Tenant-controlled delivery
  • External stakeholder access

Protected Access Links

Generate time-limited, permission-scoped access links that keep documents secure while enabling stakeholder review without requiring recipient accounts.

  • Time-limited links
  • Permission scoping
  • No recipient account required

Access & Download Auditing

Capture comprehensive access logs including who accessed, viewed, and downloaded, along with timestamps, all cryptographically signed and recorded in an append-only audit trail.

  • Access logging
  • View and download tracking
  • Cryptographic record

Proof of Delivery

Generate tamper-evident proof-of-delivery records that capture delivery confirmation, recipient acknowledgment, and access evidence for regulatory and audit defense.

  • Delivery confirmation
  • Acknowledgment capture
  • Audit-defensible record

Configurable Record Retention

Keep dispatch and delivery records in tenant-managed storage, with the retention period set by you. Records are append-only, with write-once storage where the immutability policy is applied and locked, and there is no vendor dependency for record storage.

  • Append-only records
  • Tenant-managed storage
  • Retention set by you

Execution model

How it fits into the REFRACT Platform

1

REFRACT Delivery receives dispatch instructions from REFRACT Workflow or directly from the platform orchestration layer.

2

For batch scenarios, jobs are queued, prioritized, and dispatched in parallel with per-recipient tracking.

3

Secure access links are generated and routed to recipients with configurable expiry and permission controls.

4

Recipient interactions are logged in real time: access, view, download, and acknowledgment events.

5

Proof-of-delivery records are written to the append-only audit ledger alongside the originating document record.

Enterprise proof points

Built for verifiable document infrastructure

Handles both bulk dispatch orchestration and individual secure delivery in a single integrated product.

Every delivery and access event is logged before any subsequent state transition is permitted.

Proof-of-delivery records are cryptographically linked to the originating rendered document.

Secure access links operate without requiring recipients to hold accounts in your systems.

Documents are generated and stored in your Azure subscription. When a recipient opens one, the REFRACT-hosted portal redirects the browser to your own Dispatcher or SharePoint site, which serves the document directly; the portal never receives the bytes.

Designed for regulated teams with high-volume dispatch needs and audit-defensible delivery requirements.

Ready to modernize?

See how REFRACT Delivery™ strengthens your document lifecycle.