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Secure Dispatch & Delivery Engine

Refract Logic Product Suite

REFRACT Delivery™

Batch Dispatch Orchestration & Secure External Delivery

REFRACT Delivery extends the REFRACT Platform with batch document dispatch orchestration, secure external delivery, protected access links, and verifiable delivery chains. It handles both high-volume dispatch operations and individual secure delivery, all under tenant control.

REFRACT Delivery™

Dispatch & Delivery Infrastructure for the Verifiable Enterprise

Batch Dispatch Orchestration

Orchestrate high-volume document dispatch operations with priority routing, queue management, and per-recipient delivery tracking across the rendering pipeline.

Secure External Delivery

Deliver documents outside your organization boundary while keeping documents encrypted in transit and at rest, access tenant-controlled, and an audit trail for every recipient interaction.

Protected Access Links

Generate time-limited, permission-scoped access links that keep documents secure while enabling stakeholder review without requiring recipient accounts.

Access & Download Auditing

Capture comprehensive access logs including who accessed, viewed, and downloaded, along with timestamps, all cryptographically signed and recorded in an append-only audit trail.

Dispatch & Delivery Infrastructure for the Verifiable Enterprise

Product capabilities

REFRACT Delivery bridges internal document generation with external stakeholder access, providing batch dispatch orchestration for high-volume scenarios and secure individual delivery with controlled access, audit trails, and proof of delivery.

Batch Dispatch Orchestration

Orchestrate high-volume document dispatch operations with priority routing, queue management, and per-recipient delivery tracking across the rendering pipeline.

  • Batch job orchestration
  • Priority routing
  • Per-recipient tracking

Secure External Delivery

Deliver documents outside your organization boundary while keeping documents encrypted in transit and at rest, access tenant-controlled, and an audit trail for every recipient interaction.

  • Encrypted in transit and at rest
  • Tenant-controlled delivery
  • External stakeholder access

Protected Access Links

Generate time-limited, permission-scoped access links that keep documents secure while enabling stakeholder review without requiring recipient accounts.

  • Time-limited links
  • Permission scoping
  • No recipient account required

Access & Download Auditing

Capture comprehensive access logs including who accessed, viewed, and downloaded, along with timestamps, all cryptographically signed and recorded in an append-only audit trail.

  • Access logging
  • View and download tracking
  • Cryptographic record

Proof of Delivery

Generate tamper-evident proof-of-delivery records that capture delivery confirmation, recipient acknowledgment, and access evidence for regulatory and audit defense.

  • Delivery confirmation
  • Acknowledgment capture
  • Audit-defensible record

Configurable Record Retention

Keep dispatch and delivery records in tenant-managed storage, with the retention period set by you. Records are append-only, with write-once storage where the immutability policy is applied and locked, and there is no vendor dependency for record storage.

  • Append-only records
  • Tenant-managed storage
  • Retention set by you

Execution model

How it fits into the REFRACT Platform

1

REFRACT Delivery receives dispatch instructions from REFRACT Workflow or directly from the platform orchestration layer.

2

For batch scenarios, jobs are queued, prioritized, and dispatched in parallel with per-recipient tracking.

3

Secure access links are generated and routed to recipients with configurable expiry and permission controls.

4

Recipient interactions are logged in real time: access, view, download, and acknowledgment events.

5

Proof-of-delivery records are written to the append-only audit ledger alongside the originating document record.

Enterprise proof points

Built for verifiable document infrastructure

Handles both bulk dispatch orchestration and individual secure delivery in a single integrated product.

Every delivery and access event is logged before any subsequent state transition is permitted.

Proof-of-delivery records are cryptographically linked to the originating rendered document.

Secure access links operate without requiring recipients to hold accounts in your systems.

Tenant-controlled storage ensures no delivery records leave your organizational boundary.

Designed for regulated teams with high-volume dispatch needs and audit-defensible delivery requirements.

Ready to modernize?

See how REFRACT Delivery™ strengthens your document lifecycle.